Odyssey Custom Fitouts uses the highest quality materials and we stand by our products. Each build has been tried and tested on the road to ensure our products are durable, functional and cost effective. We live and breathe this lifestyle and take great pride and care in delivering products we love ourselves.

We provide a one year warranty on all our flat packs and custom builds. All outsourced accessories are under manufacturers warranties and labour costs associated with fitting will not be reimbursed if the product is deemed faulty. Our warranty covers all manufacturing and product faults whereby they do not function as they are intended to.

Our warranty does not include:

·         General wear and tear including scratches, dents and fading of materials.

·         Damage caused by anything other than defects in materials or workmanship.

·         Damage caused by failure to follow sealing instructions, improper use, handling or storage or excessive exposure to sunlight.

·         Any alterations or repairs made through third parties.

·         The use in commercial, rental or instructional activities.

If you would like to make a warranty claim, please email admin@odysseycustomfitouts.com.au. Please include your full name, contact details, a description of the warranty claim and photographs for reference to ensure your claim can be processed as quickly and efficiently as possible.

Our team will then contact you via phone or email with further instructions on how to resolve your warranty claim and provide instructions for packaging and posting your return if applicable.